RATES VALID FROM 1 APRIL 2018 TO 31 MARCH 2020
RATES in NZ$ PER NIGHT PER VILLA (DOUBLE OCCUPANCY)
INCLUDING VAT (15%), BREAKFAST, AIRPORT TRANSFERS AND 500MB WIFI per stay.
Villas 1, 3, 9 & 10
Villas 2 & 4
|Pool and Lagoon View|
Villas 5 & 6
|Garden and Lagoon View|
Villas 7 & 8
|NZ$ 555||CURRENCY CONVERTER|
Our Rates include
airport transfers, breakfast, drinking water, freshly ground coffee & selection of teas, WiFi (500 MB per stay from 01April2017) as well as the use of snorkel gear, reef shoes, kayaks, stand up paddleboards, mountain bikes, Yoga mats, and BBQ facilities. Also included is the hospitality which comes from the heart of the local staff. This is truly unique amongst the resorts in the Cook islands.
Terms and Conditions
All rates quoted in NZD (NZ$), per night per villa (double occupancy), and inclusive of VAT (15%). All prices are subject to change of government taxes.
Minimum stay of 2 nights is requested.
Maximum 3 guests per villa, 3rd guest additional NZ$100.00 per night.
Children over the age of 16 years are welcome.
All villas are non-smoking. Smoking is permitted outside.
All Specials refer to consecutive nights. Only one Special per booking. One Special cannot be used in conjunction with another.
check in/check out
Your villa is ready for check in at 12:00 noon.
If you arrive prior to 10:00 am, please enjoy breakfast while your villa is being prepared.
Check out time is 10:00 am.
If you are on a late departure flight, we can offer you the following options, subject to availability:
LATE CHECK OUT
The luxury of staying in your villa until 6:00 pm, the latest airport transfer time from the Resort. NZ$ 275 per villa.
If you are required or wish to check out at 10:00 am, the day pass includes storage of your luggage, access to your locker, Rest room and shower, 1 beach towel, 1 bath towel and free use of the Resort facilities. NZ$ 50 per villa.
To avoid disappointment, we recommend that you book your preferred option prior to arrival to secure your choice.
Confirmed reservation and Deposit
Confirmed reservations can be made easily online via "BOOK NOW". A 30% deposit of the total booking amount is required at the time of booking if not otherwise stated. We recommend you book online. Your payments can be paid securely. Please note that we charge a 3% booking fee on the initial credit card transaction. The balance is to be paid upon check out at the latest.
We accept Visa, Master Card and American Express.
Payment can also be made by telegraphic transfer to our Bank Account at The Bank of the South Pacific (BSP) in Rarotonga, Cook Islands (NZ$25 bank fee). Alternatively, if you have a NZ bank account you can transfer into our Account at Westpac Bank in Pahia, New Zealand (NZ$15 bank fee). We will be happy to provide you with our bank details via email.
If you do not wish to make your reservation via the "BOOK NOW“ button or need any tailored arrangements or any further information, please do not hesitate to contact us by email or by phone +682 31 458 (time difference GMT-12h, UTC -10h).
We strongly recommend all guests purchase travel insurance to cover accommodation and airline commitments should any unforeseen circumstances occur. Because we are a small resort on a remote island it is extremely difficult to fill a cancelled Villa, which is why we must adhere to our Cancellation Policy outlined below.
The below cancellation and non-arrival policy applies to all bookings made
at Etu Moana excluding the Advanced Purchase special and any other specials
booked that require full payment at time of booking and are non-refundable.
Cancellations must be in writing, received & confirmed by Etu Moana.
Any nights that we are able to re-sell will be deducted from the cancellation fee.
Cancellations received more than 60 days prior to arrival will incur a full refund, minus the booking fee (3%).
Cancellations received between 60 & 31 days prior to arrival will incur a 7% cancellation fee of the total accommodation charge.
Cancellations received between 30 & 15 days prior to arrival will incur a 50% cancellation fee of the total accommodation charge.
Cancellations received 14 days or less prior to arrival, no shows, or reductions to your stay while at Etu Moana, will incur the full cost (100%) of the total accommodation charge. This applies also for a later arrival, non arrival or an earlier departure.