Kia Orana from Etu Moana on Aitutaki, Cook Islands

Due to the Covid-19 pandemic, the Cook Islands Government has closed its borders since March 23rd, 2020, and Etu Moana had to close down. During this time, we have a performed a complete renovation of the villas, the pool bar, and the breakfast area.

FOR OFFICIAL INFORMATION regarding re-opeing of the borders, please check COOK ISLANDS GOVERNMENT.

FOR INQUIRIES OR RESERVATIONS, please CONTACT us any time!
We are happy to assist you with your questions and to support your travel plans to Aitutaki.

We are fortunate to be currently STILL FREE OF THE VIRUS ON OUR SHORES! 

Whenever it will be that you will grace our little island paradise, Etu Moana will be ready with the Aitutaki spirit that will ensure the warmest welcome.

Kia manuia!

 

Travel Safety at Etu Moana Beach Villas

We understand your health and safety is in our hands when you visit us, and this remains our main concern. We have carefully integrated the new regulations into our processes. True to our longstanding tradition, Etu Moana has not changed its core values based on warmth and Polynesian hospitality.

With our new offer of a private Villa-Veranda-Breakfast we may even exceed your expectations.

As an intimate property with just 10 villas and an average distance between the villas of 6m (minimal 3m), we already have a "natural social distancing" by our design.

We have always paid great attention to maintain highest standards of cleanliness and hygiene within the resort.
Now, we have implemented further proactive measures related to COVID-19 to promote a secure environment and ensure on going safety and wellbeing for our guests and staff.


Those include:

  • We have intensified our cleaning programs and introduced more rigorous use of disinfectant and sanitizing products. Our small team are involved in these updated protocols and procedures. All measures also include our vehicles, grounds, gardens, beach fronts and all physical profiles.
  • Opportunely, as an intimate property, we can personalise your stay with specific concerns. We can vary the desired level of housekeeping, offer you breakfast either on-villa-veranda or pool-side, and so on.
  • We will have hand sanitizer in our two ‘public areas’ and recommend their use. We will place sanitising wipes in each villa for guests who wish to disinfect anything themselves additionally.
  • We strongly recommend to bring your own mask and snorkel. If this is not possible for you, we will have a new set of mask and snorkel for you to purchase. Fins and other equipment such as paddles and paddleboards will be sanitized.
  • In-villa resort information will be available via QR codes and as a laminated hard copy on request.
  • The traditional welcoming ‘ei’ (flower garland) will continue to be presented to each guest, however our friendly island hug or kiss must be replaced with a ‘meaningful nod and smile’.
  • Our personal airport transfers will be organized that no more than one couple is in the car at one time.

Travel Planning with Etu Moana Beach Villas

With current travel restrictions, we have made positive adjustments to our reservation & cancellation policies so you can book with confidence.

  • For existing reservations, changing of dates, amendments or cancellation made at least 7 days prior to arrival will be free of charge for dates July 01 to December 31, 2020.
    (note that this excludes non-refundable tariffs, which will be retained for credit to be used with 24 months of original booking).                                
  • We will waiver cancellation and amendment fees for any booking that needs to be changed or cancelled due to Covid19, specifically:
    - Government border restrictions / changes to required quarantine
    - Ill health resulting from COVID-19 or testing (medical certificate
      required).
  • Our Standard Cancellation Policy applies for any cancellation outside of the above criteria.

  • For new reservations made until March 31, 2021 we offer you a FLEXIBLE TRAVEL for stays until December 31, 2021.
    FLEXIBLE TRAVEL means you have flexibility for traveling tomorrow!
    How does it work?
    For new reservations made now through to March 31, 2021, we offer a one-time ate change up to 7 days prior to your arrival.
    If you know your holiday plans have changed, please CONTACT us to cancel. We will cancel your confirmed booking and will hold your deposit.
    When you have decided on a new travel date, please CONTACT us to amend your reservation. Your 30% booking deposit will apply to your amended reservation.
    Please note the amended reservation is subject to new availability.
    The new travel dates must be completed by December 31, 2021.
    For further details, see TERMS & CONDITIONS.

  • For reservations outside these days or conditions caused by Covid-19, our existing policies remain in place.

Our Personal Recommendation for Your Planned Travel

If your travel is planned for some time in the future, we would recommend waiting until closer to the departure date to make any decisions, rather than changing plans now.